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County moves to a new payment processor after GovPay outages caused refunds
Guadalupe County Commissioners Court · December 16, 2025
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Summary
After recent system failures that left roughly $71,000 in tax‑office refunds and about $13,000 in other departments, the court authorized changing credit‑card processors and asked staff to confirm contract liability and insurance terms before finalizing the switch.
Guadalupe County commissioners on Dec. 16 approved changing electronic payment processors after officials described recent failures in the county’s GovPay system that caused returned payments and refunds.
The tax office described a December outage that left about $71,000 in taxpayer…
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