Recorder plans software change; statewide DOT outage halts vehicle renewals
The county recorder said the office will move from its current vendor to a system called Fiddler at contract end to improve customer service and online renewals. The recorder also reported a statewide DOT/AIMS outage that interrupted vehicle and driver's-license transactions locally.
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Speaker 6, identified only by speaker number in the transcript, told supervisors the recorder's office plans to switch from its current vendor (referred to in the transcript as "Solutions") to a vendor called Fiddler at the end of the contract term. "We're not gonna be with solutions anymore. We're gonna switch to Fiddler," Speaker 6 said, adding that several other counties use the product and the county plans to wait until contract end to migrate.
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