County to explore Acela/OpenCounter digital permitting; staff cites roughly $50 per application estimate

Nov 26, 2025

Klamath County commissioners heard a demonstration of Acela's OpenCounter portal as a pre-application and front-end permitting tool; presenters estimated roughly $50 per application if spread across the county's annual application volume and recommended further procurement work and staff demonstrations.

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County staff introduced Acela's OpenCounter portal and invited commissioners to provide a 'temperature check' on pursuing a digital front-end for planning and permitting.

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