Madison County approves trial agreement for AI support on nonemergency dispatch lines
Central Dispatch won approval to begin a contract with Aurelien, an AI call-handling platform, for nonemergency lines; the first-year cost was cited as $50,000 with higher recurring costs in following years.
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Madison County commissioners approved Madison County Central Dispatch's request to move forward with a contract for Aurelien, an AI-based call-handling platform intended to filter nonemergency and spam calls.
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