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Wayne County leaders brief commissioners on Oracle (Connect 43) rollout, costs and stabilization plan
Summary
County CFO John Wallace and program director Mike Jamieson updated commissioners on Connect 43: HCM went live July 2024, EPM January 2025 and ERP October 2025; leaders described stabilization actions, staff augmentation, training plans, an estimated ongoing maintenance cost near $6 million annually, and unresolved procurement and AP workflow problems requiring further follow-up.
Wayne County financial leaders gave commissioners a detailed briefing on the county’s multiyear Oracle modernization project, Connect 43, describing the timeline, early results, outstanding issues and next steps.
John Wallace, the county’s chief financial officer and executive project sponsor, traced the project to an RFP issued in 2016, implementation starts in 2019 and COVID-related delays. Wallace said the county pushed HCM (human capital/payroll) go-live from an earlier target to July 1, 2024, to reduce risk and ensure payroll stability. He told the commission that since HCM went live the county has processed roughly 72,000 payroll payments, with approximately 97% successful and the remainder handled manually.
Mike Jamieson, Connect 43 program director, described the four-platform purchase (HCM for HR/payroll, ERP for financials, EPM for budget planning, and ADW as the data warehouse). He said the county is in a post-go-live stabilization phase focused on data integrity, performance, reporting, user adoption and training. Jamieson explained the support model: an internal PMO plus managed services and…
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