Knox County IT reports 285 help-desk tickets, server security changes and clerk’s office network move
IT staff reported 285 help-desk tickets in January, moved externally facing servers into a secured web host, installed UPS and rack hardware for the city migration, pulled about 300 feet of Cat5 for a parks office move, and said the clerk’s title office will migrate from state-managed services to county Spectrum Internet and new phones.
The full story
Rhett, the county IT presenter, updated Knox County commissioners on Feb. 10 about recent projects including help-desk volume, server security and network work for county facilities.
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