Ferguson supervisors debate Citizens Request Portal, FAQ vs. AI and a public board work plan
At a Nov. 12 special meeting, Ferguson Township staff proposed a framework for managing constituent inquiries and developing a public board work plan. Supervisors debated portal responsiveness, an FAQ page versus AI search tools, and suggested a prioritized short list or a five‑year view aligned with the CIP and STAMP recommendations.
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Township staff presented a preliminary framework on Nov. 12 to manage resident inquiries, encourage use of the Citizens Request Portal and develop a publicly prioritized board work plan. The manager framed the item as responsive to comments at a prior meeting and said staff wants clearer processes so constituents receive timely, appropriate staff responses.
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