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Controlling Board approves ODJFS pilot to recruit former staff for user testing of new unemployment system

State Controlling Board · September 29, 2025
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Summary

The board approved a single‑source pilot hiring contract for the Department of Job and Family Services to recruit former JFS staff as temporary user testers for a new unemployment benefits IT system planned for 2026; members asked about single‑source selection and whether local workforce programs could be used.

The State Controlling Board approved a pilot program by the Ohio Department of Job and Family Services to recruit former JFS employees as temporary user testers for the department's new unemployment benefits IT system, which the agency expects to launch in 2026.

Rachel Johansen of…

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