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Council adds human and technological measures at Caltrain crossings; quiet zones and Churchill closure analysis to follow
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Summary
Palo Alto moved to add human 'track-watch' guards and anti-intrusion technology at crossings while staff will study a possible temporary closure of Churchill Avenue and continue pursuing quiet-zone infrastructure; the Orion security contract was added to the consent calendar and approved.
Council members and city staff described a multipronged response to recent rail-safety concerns that blends short-term human presence, anti-intrusion technology and longer-term infrastructure work.
Council member Lythcott Haines said the council expected to approve on consent a contract with a security-guard firm, Orion, to provide 24/7 coverage at all four Caltrain crossings; "At a cost of close to $2,000,000 a year for security guards at all 4 crossings, we were absolutely delighted that the Palo Alto Unified School District board and superintendent were completely on board with the notion of splitting that cost with us," she said. The late report on that Orion contract was noted at the start of the meeting and the consent calendar passed unanimously.
Staff and council also described visible site improvements (solar delineators, bollards and fencing) and newer 'Veil Sentry' equipment that pairs LIDAR and cameras with AI-enabled behavioral detection to flag irregular intrusions. "What's not so visible is a Veil Sentry technology that uses LIDAR and video cameras and is AI-empowered to detect irregular behaviors..." a staff member said during the ad hoc report.
Council members and public commenters also urged faster work on quiet zones and grade-separation-style improvements. Public speakers asked why Caltrain or other authorities were not contributing more to safety enhancements and called for prioritized investments to stop repeated horn blasts and reduce incidents. "Why are we waiting, please?" asked a public commenter urging quiet-zone implementation.
Separately, staff said they will pursue a 60-day diagnostic analysis with Caltrain and CPUC staff on whether a temporary closure of the Churchill Avenue crossing is feasible, including community engagement and emergency-response impact analysis.
What happens next: Orion track-watch and technology deployments will proceed under the consent approval; staff will return with results of the Churchill closure feasibility review and continue pursuing quiet-zone and long-term infrastructure options.

