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Comcast tells Smithsburg council make‑ready issues delayed service; company considers underground route to speed timeline
Summary
Comcast representatives said make‑ready work on poles delayed planned service but the company is exploring underground routing; they aim to begin service by summer 2026 and plan a redundant network design.
Smithsburg — Comcast representatives told the council on Feb. 3 that service activation has been delayed by make‑ready issues with Potomac Electric but that the company is evaluating underground construction to accelerate the timeline and gain more control over scheduling.
Chris Comer said make‑ready and pole access problems outside town boundaries slowed progress on lighting the installed plant; Comcast is considering going underground for stretches where make‑ready costs are high. Comer said the company hopes to provide service to the town by summer 2026 and that the planned network will have redundancy so service can continue if one path is interrupted.
Why it matters: Broadband availability affects local businesses and residents; delays and construction methods affect cost and timing. Comcast indicated it will provide updates and answer resident questions.
Next steps: Comcast will continue coordination with the town and utility providers and notify the town and residents as the schedule firmed up.
