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Residents press Smithsburg council over unexplained high water charges; town to monitor lines and accelerate AMI plans
Summary
Residents presented charts showing multi‑day spikes of 10,000+ gallons and asked for billing relief and better alerts; staff said a new meter was installed at one address, recommended customer monitoring devices and said an AMI system is in site-survey stage.
Smithsburg — Multiple residents told the Mayor and Council on Feb. 3 that they received unusually high water‑use readings spanning short multi‑day periods and asked the town for relief and better notification when high use occurs.
Jonathan Davis displayed a usage graph and said his household recorded roughly 11,474 gallons over a multi‑day peak that amounted to about $141.36; he asked for consideration of an exception and for high‑usage notifications. Davis said…
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