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Local team eyes Burlington outreach model to reduce downtown mental-health calls

Tompkins County Criminal Justice Alternatives Working Group · March 1, 2026
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Summary

Committee members described a Burlington, Vermont outreach team that began with one worker and expanded to after-hours staff, linking frequent-service users to treatment and reportedly reducing police mental-health calls; the downtown initiative has a $10,000 pledge and is seeking partners, including a county partner.

Committee members described a downtown outreach initiative modeled on Burlington, Vt., where a small outreach team expanded into a multi-person unit providing proactive, after-hours engagement with people experiencing behavioral-health and substance-use challenges.

A presenter said the Burlington program started with a single…

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