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Clerk seeks $7.8M Tyler Technologies implementation as county cites cybersecurity and integration concerns
Summary
Clerk of Court staff proposed a five-year subscription and an $7,797,801 one-time implementation fee for Tyler Technologies to replace disparate case management systems, citing cybersecurity concerns that threaten the county's cyber-insurance coverage; commissioners also reviewed several consent items including federal grant applications, equipment purchases and a Motorola maintenance contract.
Clerk of Court representatives asked Cherokee County commissioners on Jan. 20 to approve a five-year services subscription with Tyler Technologies and a one-time implementation fee of $7,797,801 to modernize case management, jury management and land records systems.
Clerk's staff said the existing mix of vendors and interfaces has created security and operational problems. "We have no choice but to change, upgrade our software because otherwise, we lose our IT security coverage," a Clerk representative said, adding that the current vendor lacks measures required by the county's cyber-insurance provider. Staff said the Tyler migration will move many functions to the cloud, reduce third-party interfaces and is expected to yield operational savings of $1,979,228.38 over five years; netting those savings against subscriptions produces a projected net five-year operational cost increase of $531,269.43.
Separately, the board previewed several consent and capital items on the upcoming meeting agenda: staff will seek approval to apply for ARC federal funds for resurfacing and multiuse-path projects (including a $5,038,263 request for Towne Lake Parkway resurfacing), to purchase 14 night-vision goggles for the Sheriff ($113,647.44), to contract VHB for a USDOT BUILD grant application ($53,593) for the Ball Ground truck bypass, to refurbish a 2008 Roadtec milling machine ($93,192.03) rather than replace it, and to enter a multi-year Motorola maintenance contract for the station alerting system (not-to-exceed $994,604.99 over seven years).
The Clerk's office said the implementation would likely take 18 months and that the one-time implementation cost is included in the 2018 SPLOST plan, while subscription costs will be allocated to the Clerk's annual budgets. Staff also said moving to a single vendor should reduce county IT workload and eliminate the need to maintain multiple interfaces.
Next steps: items will appear on the consent agenda or as separate resolutions at the upcoming board meeting for formal approval; the Tyler contract and major procurement items will return for formal votes.
