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Board raises alarm after missed tornado warning; debates short-term vendor fixes and contract limits
Summary
After some residents did not receive a tornado warning, the board discussed failures in its mass-notification system (data carryover, limited certified users), contract limits with the incumbent vendor and whether to pay roughly $4,186 for overlapping contractor support to maintain alerts until a long-term solution is in place.
Board members described a recent failure in the county's mass-notification system that left some residents without a tornado warning and pressed staff for short-term and long-term fixes.
A committee member said a carryover of data from the previous system meant the county could not verify who was enrolled or which groups users belonged to. "We truly don't have that product back because the previous EMA director was the only iPulse certified person," the committee member said, explaining that administrative…
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