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ATP details quality management, project controls and digital tools ahead of contractor onboarding
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Summary
ATP described its quality assurance/quality control program based on FTA and ISO guidance and reviewed technology systems (Procore and Oracle) that are in place to support submittals, invoicing, document control and project controls. Staff said those tools were used during procurement and will support integrated delivery into construction.
ATP staff gave a detailed briefing on the agency's quality management program, project controls and the technology backbone ATP is deploying to manage a multi‑contract delivery.
Erin Franklin described a quality management system based on FTA guidelines and ISO 9001, dividing responsibilities between ATP's QA oversight and contractors' QC execution. "QA will include planning, audits and documentation, and QC will include physical inspections and materials testing," Franklin said, adding the program's goal is to reduce rework, lower cost and ensure long‑term reliability and safety.
Chris Owen, senior vice president for information technology, and Haley Garcia summarized the agency's technology integrations. ATP has implemented its Oracle ERP system and is using Procore for submittals, correspondence and document management; staff used Procore as a digital plan room during solicitations and are integrating Procore with Oracle for invoicing and reporting. Staff also reported implementing stakeholder and right‑of‑way management tools and setting up a digital technology working group for governance and security.
Board members asked about checks and balances and empowering staff to raise issues early. Franklin said ATP's approach leans on a "double‑check" philosophy and a "see something, do something" culture, with contractor QC responsibilities and ATP oversight through audits and surveillance. Staff said this shared model is intended to catch issues early rather than rely on punitive measures after defects are discovered.
ATP said technology and project‑control integrations are an ongoing effort and will continue to be expanded as contractors come on board.
