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Albany utility staff present draft utility policy; board discusses emergency authority, outsourcing and data‑center prospects
Summary
City staff presented a draft administrative 'utility policy' intended to standardize service delivery, billing and disconnections. Board members agreed to review it before a March retreat, urged adding an emergency/extraordinary clause, and debated outsourcing, illegal-dumping response and possible data-center and solar opportunities.
City of Albany staff on Jan. 22 presented a draft administrative services ‘‘utility policy’’ intended to create consistent standards for new service applications, billing, disconnection procedures, safety and customer service.
"The administrative services department utility policy ... establishes clear or consistent standards for the delivery of utility-related services," the administrative services presenter said, adding that staff reviewed peer-city policies and industry practices. The draft is framed as a living document the board should review before a planned retreat in March.
Board members asked staff to collect comments ahead of the retreat and to…
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