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Commissioners postpone IT services decision after county server catastrophe
Summary
After a recent server failure forced dispatch and jail staff to work on paper, the court voted to postpone a decision on IT services for the sheriff's department; officials reported 51 overtime hours to re-enter data and that dispatch handled 781 calls during the outage.
Burleson County commissioners unanimously voted to postpone a decision on information-technology services for the sheriff's department after hearing that a catastrophic server failure three weeks earlier disrupted operations.
Commissioner Vincent Svec said the county experienced a complete server outage that pushed dispatch and jail bookings to pen-and-paper processes and later required staff to re-enter records, creating about 51 hours of overtime. During the outage the county recorded 53 jail bookings, 104 charges and 781 dispatch calls, the court heard. The motion to postpone further action on I.T. services was made by Commissioner David Hildebrand and seconded by Commissioner Svec (per the meeting minutes) and passed unanimously.
Court members did not specify in this meeting whether the postponement will lead to an immediate procurement, interim staffing changes, or a return date for a formal IT proposal. The transcript shows the court opted to delay action to give staff time to examine options after the operational failure.
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