Portage County to switch to SmartCare EHR; go-live set for April 13
County staff said the SmartCare electronic health record will replace the legacy system, with super-user training, user-acceptance testing and data migration scheduled; staff aim to go live on April 13, 2026, and acknowledged likely transition issues.
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Katie, the staff lead for SmartCare implementation, told the board the county began a formal implementation in early 2024, completed business-process analysis with the vendor Streamline, and has since run clinical, billing and oversight meetings.
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