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Client voices concerns about Claravida program, asks board for oversight meeting
Summary
A client, Gabriela Hidalgo, told supervisors Claravida continues a "status quo" that isolates participants who dissent and refuses to share schedules or information; she asked why the board supports the provider and requested a meeting with a supervisor to discuss client participation.
Gabriela Hidalgo spoke to supervisors as a client of the Claravida mental‑health program and said the county's support of the provider has allowed behaviors she called exclusionary and punitive. "They have granted them the capacity to resist any changes which we consider essential," Hidalgo said, and described clients being locked in staff offices and separated from the group when they do not conform.
Hidalgo said Claravida refuses to provide schedules and has dismissed requests for changes. "We are informed, and we have the opportunity to participate better when we are informed," she said, and asked the board to keep the issue "front and center." Hidalgo asked for a meeting with Supervisor Sarmiento to discuss her concerns further.
The transcript records the request for a meeting but does not include a response from Claravida or county program staff. No board action was taken at the meeting beyond Hidalgo's request for follow‑up.
