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Rep. Nathan Toleman says task force found agencies lack consistent metrics; proposes program evaluators and dashboards
Summary
Rep. Nathan Toleman told lawmakers the Task Force on Government Efficiency found agencies often lack measurable success metrics and recommended requiring five key questions for new or expanded programs, investing in program evaluators, and considering statutory or rule-based requirements to hold programs accountable.
Representative Nathan Toleman (District 34), chair of the Task Force on Government Efficiency, told the committee the group met multiple times and identified a central problem: the Legislature and agencies lack consistent metrics to determine whether programs are delivering intended outcomes.
“We don’t have metrics to measure these things or they get lost if there are metrics,” Toleman said, describing five guiding questions the task force…
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