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Sandoval dispatch reports staffing gains, training pipeline and planned certifications
Summary
Sandoval County's consolidated dispatch reported 14 full dispatchers plus three temporary experienced staff, plans to send five employees for state certification, creation of a supervisor position, and an emphasis on retention and culture; staff circulated six-month CAD stats and will continue operational meetings.
Yvonne Fox, 9-1-1 director for the consolidated dispatch, briefed the governance committee on Feb. 17 about staffing, training and operational steps since the center opened.
Fox said the center will send five employees to obtain state certification within a year of hire and that two dispatcher positions were reallocated to create a supervisor position. She distributed a six‑month CAD…
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