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Oversight committee approves negotiations with Mark43 for consortium police records system
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Summary
The police records management system oversight committee approved a motion to enter negotiations with vendor Mark43, endorsing a six-year, $5.5 million base proposal while flagging data‑sharing, IGA language and optional modules for further negotiation.
The police records management system oversight committee voted to move forward with negotiations with vendor Mark43 after a staff presentation and member discussion about cost, functionality and data-sharing requirements.
Staff told the committee Mark43 scored highest in the evaluation of six systems and was recommended because its case‑management features, multijurisdictional capabilities and cloud‑native architecture align with the consortium’s needs. The presenter described three purchasing options: a base RMS, RMS plus booking and RMS plus booking and warrants. Staff said Mark43 offered a revised price that reduced the company’s earlier bid to a six‑year, $5.5 million total (approximately $817,000 per year) under the base option.
The nut graf: committee members said they supported entering negotiations but repeatedly pushed negotiators to protect member agencies from cost spikes, to lock in data‑sharing commitments in the contract and in an updated intergovernmental agreement (IGA), and to gather more information on optional modules before purchasing them. Members asked for site visits to jurisdictions that have implemented Mark43 and emphasized the need for broad end‑user participation in testing and rollout.
During discussion, one member described the Mark43 option as “the right system for the right time for us,” and staff noted the vendor’s support model uses standard ticketing (Zendesk) with escalation through consortium channels. Members asked whether the booking module would require additional hardware and were told Mark43’s cloud architecture should not require new equipment; staff said they would follow up with the vendor to confirm infrastructure details and to obtain fixed pricing for optional modules as part of negotiations.
Data‑sharing emerged as a core concern. Several members said some agencies historically withheld full report access under the current Hexagon platform, which undermines the consortium’s information‑sharing goals. Staff confirmed Hexagon’s current structure provides a global view by design, while Mark43 offers configuration options that could allow agencies to restrict report visibility unless the IGA and contract explicitly prohibit that. Committee members asked that the updated IGA include enforceable sharing requirements and asked negotiators to make that language a priority.
The committee discussed procedural next steps: a negotiation team has been formed and will begin talks immediately; letters of intent from member agencies were due by the end of the month and staff planned additional special‑call meetings to update the committee on negotiations and the IGA draft. An ETS board representative said ETS would abstain from the vote because ETS will not be a system user, though the ETS representative stated continued partnership support.
The motion to approve moving forward with negotiations (agenda item 26‑10‑16) carried. The committee will continue negotiation and IGA work and hold follow-up meetings as required.
