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Dispatch supervisor describes cramped, overheating 911 equipment in Police Department basement
Summary
A dispatch supervisor gave a tour of the Police Department basement 911 room, saying outdated equipment and limited space led to overheating this summer, temporary leak workarounds and a UPS that provides about five minutes of backup before the generator engages.
Heather, the dispatch supervisor, gave a guided tour of the Police Department basement 911 room and described equipment and facility problems that she said created reliability risks for emergency dispatch.
Heather said the room houses the "Annie Alley System" equipment that brings callers' phone numbers and locations into the center for dispatch. She described the system as "a little outdated" and said the space lacks permanent air conditioning; Public Works provided an air-conditioning unit this…
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