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Hardin County tax office authorized switch from GoPay to Govolution/Deluxe for card processing

Hardin County Commissioners Court · March 24, 2026

Summary

The commissioners approved a 30‑day termination of the county's contract with GoPay and authorized a new service agreement with Govolution LLC (Deluxe), citing improved fees and virtual‑wallet functionality; staff said the new system could go live in 7–10 days after approval.

The Hardin County Commissioners Court approved giving 30‑day notice to terminate the county’s contract with Merchant MultiService LLC (doing business as GoPay) and authorized the county judge to enter a new service provider agreement with Govolution LLC (Deluxe) for credit‑card and e‑check processing for county government transactions.

Steve Smith, identified in the agenda as the Tax Assessor‑Collector, told the court the new vendor offered slightly better fees and virtual wallet payment options that he said will benefit customers. Officials said Govolution provided equipment and the county could transition within about 7–10 days if the court approved the change that day.

The motion to terminate the existing contract and implement the new agreement was made, seconded and approved by voice vote. The court recorded no opposition on the record.

Implementation note: staff said the current system remains available and the county can revert to it if necessary during the transition; the tax office will coordinate the vendor switch and monitor customer service impacts.

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