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San Jose warns some 311 requests may take months; staff describe enforcement limits and safe-parking capacity
Summary
City staff acknowledged backlogs and long repair times for some service requests (including streetlights after copper theft), outlined abandoned-vehicle and parking enforcement procedures, and described coordination with housing agencies and available safe-parking spaces.
City of San Jose staff told residents during a public webinar that while many 311 reports are routed and resolved quickly, a subset of requests can take weeks or months to fix because of complexity, coordination needs and staffing limits.
Chelsea Passage, Public Information Manager, said that typical response targets vary by problem type and that complex repairs can take considerably longer. "Đó là cái SA nói nhưng các vấn đề ở đây nói rằng chúng ta có thể mất khoảng đến sáu tháng," she said when describing repairs to streetlights after theft of copper wiring, and noted that the FY2025-26 budget…
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