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Board hears 911 director’s February call data and discusses audio-capable cameras over dispatch workstations; ratifies larger Mercury Systems purchase
Summary
Director Frank Reyes reported February 2025 call volume and training updates; board debated installing cameras with audio at dispatch workstations to aid internal investigations, and ratified a prior $27,678.54 Mercury Systems purchase while also moving on a separate Mercury quote.
Frank Reyes, director of the Ike 911 center, gave the director’s report at the March 19, 2025 Ike Operational Board meeting, reporting February call activity and staffing changes and prompting debate over new workplace monitoring equipment.
“In February 2025, the center received 5,713 calls generating 2,736 calls for service,” Reyes said, and later reported surcharge revenues of $38,082.63. He told the board that probationary TCO Millie Annacletto completed TCO training and that TCO Felicia Delaine is in EMD training and awaiting state certification.
Separately, a…
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