Commission questions 2‑factor prompts and email migration during IT report
During the IT report commissioners discussed Outlook inbox configuration, a two‑factor verification prompt tied to a phone number and whether verified tablets allow account changes; IT staff advised policy decisions about relying on work phone numbers for device verification.
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Commissioners raised concerns about two‑factor authentication prompts that asked staff to verify or edit a phone number while setting up a commission mailbox in Outlook, and information systems staff explained how device verification and account settings interact.
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