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Commission questions 2‑factor prompts and email migration during IT report
Summary
During the IT report commissioners discussed Outlook inbox configuration, a two‑factor verification prompt tied to a phone number and whether verified tablets allow account changes; IT staff advised policy decisions about relying on work phone numbers for device verification.
Commissioners raised concerns about two‑factor authentication prompts that asked staff to verify or edit a phone number while setting up a commission mailbox in Outlook, and information systems staff explained how device verification and account settings interact.
A commissioner said adding the commission inbox to a personal profile caused a verification…
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