State readies WA Works replacement and No Wrong Door data work to streamline WorkSource services
Employment Security Department and partners described an agile rollout of WA Works / WorkSource platform replacements and a parallel No Wrong Door effort to enable secure data sharing and one‑stop referrals; WA Works go‑live is planned for May 19 with change management and data‑migration priorities.
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Employment Security Department staff briefed the workforce board on an integrated technology program to replace two legacy systems supporting WorkSource case management and the labor exchange. "This project is to replace 2 different platforms... WA Works, which is a case management platform, and WorkSource WA, which is our labor exchange platform for Washington state," an ESD sponsor said.
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