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Union representative urges more operator training and flags concerns about contract model
Capital Metro Board of Directors · April 20, 2026
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Summary
Brent Payne, speaking on behalf of a Keolis‑represented union, told the board he fears reduced training and the pass‑through employment model are weakening frontline staff and warned of morale and safety consequences if agencies do not bolster operator training and support.
During the public‑comment period, Brent Payne, speaking on behalf of the union representing Keolis employees, told the board he is in the middle of contract negotiations and asked the agency to better support and train frontline operators.
Payne said training used to last eight weeks when he joined in 1987…
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