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City web team outlines accessibility improvements, plans focused user testing
Summary
City user-experience lead Jacob Bridal briefed the COBAC on post-launch accessibility work for the new Bend city website, including a Doc Access PDF transcript tool, Siteimprove scans and a planned round of user research starting in June to test navigation and task flows for people with disabilities.
Jacob Bridal, a user experience designer for the City of Bend, told the City of Bend Accessibility Advisory Committee on April 23 that the city has launched several post-launch accessibility improvements and plans targeted user research in June.
"A website is never finished," Bridal said, describing steps the team is taking after launch: implementing a Doc Access feature that generates an accessible transcript view for PDFs, running Siteimprove scans to find structural and content issues, and conducting a…
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