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Weslaco IT presents phone‑system options; staff leans toward on‑premise
Summary
City IT presented two replacement options for the aging phone system—on‑premise hardware or hosted cloud—showing preliminary vendor estimates and tradeoffs; staff said they favor an on‑premise solution and will return with refined budget figures.
City information‑technology staff on Tuesday reviewed options to replace Weslaco’s aging municipal phone system and gave the commission preliminary budget estimates for on‑premise and hosted cloud solutions.
Rick, the IT presenter, said the system installed in 2013 has reached the typical end of life for phone systems and that vendor patches and security updates will end on Dec. 31. He told the commission the city has also exhausted available phone licenses and faces rising maintenance costs and limited vendor support.
He described…
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