Austin Police Oversight describes voluntary mediation program; commissioners press for measurable outcomes
Austin Police Oversight detailed a new voluntary, confidential mediation pathway for low‑level complaints, to be run with the Dispute Resolution Center; commissioners pressed APO on data collection, transparency and how behavior change will be measured.
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Austin Police Oversight Director Gail McCant and Deputy Director Kevin Masters presented a proposed mediation program that would offer voluntary, confidential virtual mediation for certain administrative complaints.
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