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Wakulla County interns present onboarding plan and customer-service upgrades to commissioners
Summary
Two Florida State University interns described a county onboarding plan, a standardized customer-service training, and a vendor-notification system intended to improve retention, procurement efficiency and public communications.
Jennifer Hoffman, the county’s human resources director, introduced spring interns and invited them to present work they carried out for the Wakulla County government.
Rebecca Collins, a junior at Florida State University and the county’s HR intern, said she created a comprehensive onboarding plan that includes a manager guide, technology intake form, pre-hire checklist and a day-one…
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