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County discusses recruitment, staff turnover and Path NC training as social services expands program work
Summary
Board members heard that the department is recruiting via Indeed, that contracted staff count is about 176 (156 without contractors), and that Path NC training rollouts and staff vacancies are creating workforce pressures.
Director Hunt and other staff updated the board on personnel, recruitment and program training. Hunt said the department has approximately 176 contracted employees when including contractors and about 156 without them; she explained many hires are in preservice and have not yet been assigned caseloads. "With our contracted employees, about a 176. Without that, we're, like, about 1 56," she said.
Hunt told the board the department has begun using Indeed for recruiting and has received responses through that platform. Board members asked follow-up questions about caseload assignments, classifications and the impact of vacancies on service delivery.
Staff also described an upcoming statewide rollout of Path NC, a system the state is adopting that will let counties view case records more easily without requesting records from other counties. That rollout will require significant training: staff said many employees will be out of the office for training sessions and that counties are evaluating whether to send single staff to train and then provide local training or send many people to regional sessions.
The board was also reminded of the Social Services Institute in August and that an orientation is offered for board members; staff said recorded or remote options are available for members who cannot attend in person.
No formal personnel actions were taken at the meeting. Board members indicated ongoing interest in recruitment strategies and in discussions about pay and retention to reduce turnover.
