Acting director says new Sandaval dispatch center improving amid persistent technical and staffing problems
Acting director Ivon Fox told the new PSECC governance board the center has made key gains — mapping, CAD test environment, NCIC access and equipment procurement — but chiefs and EMTs pressed for fixes to tone alerts, call routing from Rio Rancho, radio dead zones and run-number and warrant workflows.
The full story
Acting dispatch director Ivon Fox told the Public Safety Emergency Communications Center governance board on Aug. 19 that the center has made measurable progress in the first 49 days of independent operations while continuing to work through technical and staffing shortfalls.
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