System CIO warns customization could put Banner outcomes at risk
CIO Michael Mondrain told the Technology Committee that unrecognized customizations and "creative configurations" in the Banner ERP migration are brittle, complicate data reconciliation, and pose a risk to the project's intended outcomes even if they do not currently threaten schedule or budget.
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CIO Michael Mondrain told the Public Universities Board of Trustees Technology Committee on May 19 that two common practices in local implementations of the Banner ERP system — overloading data fields and what he called “creative configuration” — are effectively customizations that could jeopardize the project’s intended outcomes.
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