Arlington commissioners test county AI assistant AVA with senior-focused use cases
Commissioners and guests demonstrated three senior-oriented queries for Arlington’s AI assistant AVA — coordinating Uber with Metro Access, finding 55+ fee‑waivers, and a unified senior center calendar — and agreed to collect user feedback, involve service providers and clarify data and budget limits before expanding features.
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Chair (S1) opened discussion about collecting civic use cases for AVA, Arlington’s county AI assistant, and invited a visitor from the Commission on Aging to present examples of how older residents might use the tool. The presentation focused on practical, layperson queries and whether AVA returned useful, actionable answers.
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