County staff report recurring problems with CIC software that slow tax certification and reporting

May 27, 2026

Multiple county staff reported persistent, intermittent failures in the CIC county software—ranging from file-size errors that blocked certification reports to inconsistent year-handling and data-import formatting—leading the commission to urge follow-up with the vendor and to pursue enhancements and peer learning.

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County staff told the Geary County Commission that persistent, intermittent problems with the CIC county software are slowing tax certification and other daily processes and require frequent trouble tickets and programming fixes.

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