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Committee prioritizes workforce capacity, transparency and cybersecurity in operational planning exercise
Summary
In a workshop-style exercise, Dunn County supervisors ranked workforce capacity and institutional knowledge as their top priority, with public-facing transparency and cybersecurity tying for second; staff gave supervisors 31 service catalogs to review ahead of the June 30 follow-up meeting.
The Dunn County Committee on Administration ran an operational planning exercise May 27 that asked supervisors to identify the greatest threats and opportunities affecting administrative services. Staff presented a set of seven broad areas — including data/system modernization, workforce capacity, public-facing transparency, cybersecurity, legal/compliance exposure, regional collaboration and financial integrity — and asked supervisors to allocate priorities.
County staff framed data and system modernization as an efficiency opportunity that also brings short-term disruption during ERP and cloud transitions. Jenna and the County Manager stressed that workforce capacity and institutional knowledge pose a near-term risk because roughly one-third of the county workforce may be retirement‑eligible; that prompted discussion about succession planning, cross‑training and the HR resources necessary to support it.
IT staff briefed the committee on cybersecurity practices, explaining the county’s patching and after‑hours monitoring program and noting recent regional ransomware incidents as context for keeping cyber defenses current. Staff also described the service‑catalog worksheet used to rate each of 31 services along a "basic → best" spectrum and highlighted which elements departments believe they currently deliver.
After the voting exercise, the County Manager announced the results: workforce capacity and institutional knowledge received four votes as the top concern; public‑facing transparency and communications and cybersecurity infrastructure tied for second. Supervisors were asked to complete the worksheet at home and return on Tuesday, June 30 at 4:30 p.m. with their service‑level priorities so staff can use the results to guide budgeting and prioritization under anticipated fiscal constraints.
Next steps: supervisors will review 31 service catalogs and bring completed worksheets to the June 30 meeting; staff will use the compiled priorities to identify top areas for focused planning and possible resource allocation.
