Commission begins exploring billing upgrades and alternative rate designs
Commissioners discussed options to improve customer billing (monthly statements, consumption history, graphical bills) and floated an alternative tiered per‑bedroom flat structure; staff said data integration and town billing protocols are constraints, and a stakeholder communications volunteer offered to help map options.
The full story
A commissioner reintroduced a proposal to improve sewer billing and customer communications, asking the commission to consider monthly billing, historical graphs and a more user-friendly statement to help customers track usage and encourage conservation.
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