Presenter outlines Robertson County's Doc Access tools to improve document accessibility

The presenter for Robertson County walked viewers through Doc Access, a suite of website tools that the county said will make PDFs and other county documents easier to use for residents with disabilities and limited-English proficiency. The presenter demonstrated how Doc Access "opens automatically" when a county PDF is accessed and advised users to "click the switch at the top left of the screen to activate accessible transcript view."

The presenter said the accessible transcript view lets a PDF "reflow into a screen reader friendly text" that users can resize, scroll or otherwise alter, and described a "find and zoom" search tool that will jump to typed words in long documents such as meeting minutes and agendas. The training also highlighted a document outline that displays organized headings and sections for quicker navigation.

In addition to navigation and reflow, the presenter described an "ask a question" tab that allows users to query document contents with natural-language questions to locate information quickly. The presenter said a translate feature can rewrite a PDF into multiple languages through a drop-down menu, intended to help residents who prefer reading in their native language.

The presenter further noted that Doc Access includes 30 minutes of free visual interpretation by a live interpreter “through the company IRA,” and that users may connect via phone, the IRA app or a web browser. The transcript names the vendor only as "IRA"; the training did not provide further vendor contact or procurement details.

Robertson County framed the tools as part of its commitment to improving public access to information and maintaining accessible online services. The training closed with a brief recap of features and thanks to viewers for supporting accessible digital services.