Committee agrees to three-month trial of shared call-reporting software to address inconsistent data
Faced with inconsistent call data that complicates costs-per-call calculations, the Emergency Services Committee agreed that both fire departments’ common software should be trialed for three months with township access to standardize records; the trial startup and reporting responsibilities were not specified in the minutes.
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The Emergency Services Committee recorded concerns Jan. 8 about persistent inconsistencies in call-recording data that complicate determining financial obligations and calculating cost per call. Committee members and municipal representatives said the data mismatch hampers budgeting while fire departments said they are struggling to maintain service levels amid rising costs.
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