County says 911 stayed online during fiber outage; dispatch used backups and satellite links
Sumter County officials said that despite a county-wide internet outage caused by multiple fiber cuts, 911 voice and text services remained functional through backup routing, satellite internet and LTE MiFi devices; outage lasted about 3.5–4 hours and staff tested alternatives throughout the event.
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Sumter County emergency communications staff told the Board of County Commissioners that county 911 voice and text services were never lost during a multi-county internet outage that affected internal county systems and public access to the agenda.
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