Macomb County staff recommend replacing ATOSS after repeated 911 call failures; move to full board
After months of service-impacting outages and more than 700 support tickets with the county's ATOSS 911 call-handling system, staff presented a five-year, $2.28 million proposal to adopt Axon's Apex 911 system and recommended terminating ATOSS; the board voted 10-0 to move the purchase to the full board for final approval.
The full story
County staff on Tuesday told the Macomb County Board of Commissioners that recurring audio failures, dropped calls and frequent system outages tied to the county's ATOSS 911 call-handling system require a replacement and asked the board to move a proposed five-year contract with Axon for its Apex 911 platform to the full board.
Sign up to keep reading.
Your free newsletter brings you what your city council, county, and school board discussed and decided.
Keep reading for free
Create a free account to finish this story and see the video, transcript and key details.
Continue with GoogleContinue with emailAlready have an account? Log in