Clearwater outlines permitting customer‑service prototypes after Bloomberg‑Harvard program; staff seeks to pilot OpenCounter
City staff reported results from the Bloomberg‑Harvard City Leadership Initiative, presenting two prototyped ideas—'Can I do that?' and 'Access Granted'—to simplify permitting. Council approved purchases including an OpenCounter license and expanded e‑permitting modules to test guided permit navigation.
The full story
City staff on June 15 presented final results from Clearwater’s participation in the Bloomberg‑Harvard City Leadership Initiative, which focused on improving the customer experience for permitting and related services.
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