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Office modernization stalls; website RFPs and TRIO training exemption pending
Summary
Clerk reported little movement on office modernization: updated internet and phone pricing is pending, website RFP responses are due by Aug. 12, and a requested TRIO training exemption from BMV (to avoid a $4,000 fee) remains unanswered.
The clerk told the Board that progress on office modernization remains slow. Updated pricing for internet and phone service is pending a reply from the vendor representative and the clerk said they have followed up twice by email.
RFPs for a new municipal website were sent to API Technologies, Aptuitiv, Expenet and Town Web with a request that vendors reply by Aug. 12 so the clerk could bring details to the Aug. 13 meeting. The clerk also said they had asked BMV to exempt the office from a $4,000 TRIO training fee given the office’s status as an advanced TRIO user and were awaiting a response.
Why it matters: Upgrading digital services affects resident access to town information and the efficiency of municipal operations; the board left these items on the agenda pending vendor responses.
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