Board directs cost review after problems with TownCloud software rollout
The Board of Assessors heard that the TownCloud municipal software rollout has been more complex than expected. The board directed the clerk to gather cost estimates for continuing versus discontinuing TownCloud and to schedule a follow‑up meeting with vendor representatives.
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The Board of Assessors on July 29, 2025, was told that the TownCloud municipal software implementation intended to replace TRIO and QuickBooks has encountered greater complexity than anticipated, prompting the board to request further analysis.
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