Council asks for demo before approving threefold-cost BSNA software switch

Jan 19, 2026

Council discussed switching municipal software from Boyce to BSNA; staff highlighted cloud backups, multi-user access and invoicing features but members raised concerns about the annual cost (more than three times current) and a $48,000 migration fee and asked for a demonstration before approval.

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Town staff presented a proposal to migrate the town’s records and financial systems from Boyce to BSNA, a cloud-based municipal software platform. Staff said BSNA offers continuous backups (every three minutes), multiuser access controlled by permissions, built-in payment processing that could eliminate the town’s InvoiceCloud contract, and work-order capabilities that could serve multiple departments.

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