Kent County director reports strong processing KPIs, call center logged 17,000+ March contacts
Economic Stability Administration Director James Geisen told the Kent County DHHS board that the county met key processing targets, authorized FY26 direct-support funds and will expand donated-fund staff partnerships with Corewell Health and Family Promise.
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James Geisen, Economic Stability Administration Director, told the Kent County Department of Health & Human Services board on April 15 that the office met key performance indicators for application timeliness and for UCL task processing in March 2026 and has authorized all FY26 funds for Direct Support Services.
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