County's ambulance billing vendor says documentation, payer contracting improved collections to net ~75%
PCC told the Board its year-long work for Dallas County EMS included passing a Medicare targeted probe audit, adding Medicaid payer contracts, documentation training, and improving month-to-month reimbursements; PCC reported net collections (after contractual adjustments) of about 75% in their snapshot.
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PCC representatives told the Dallas County Board of Supervisors on June 23 that their first year handling ambulance billing improved the agency’s reimbursement trajectory by completing a Medicare targeted probe audit, securing payer contracts (including Molina), and providing documentation training for crews.
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